Proper Documentation

It should be normal for people to communicate clearly and courageously, and save some of their finite resources.

If you ask anyone in the facility management “What is the most important key to success?” – The resounding answer will be Communication.  This one word is the key ingredient in all successful partnerships.

It is an indisputable fact – poor communication costs time, money, and occasionally even sanity. But how does the concept of good communication become tangible?  The answer is documentation that is relevant and clear.

Action Plans  Accessible information for project execution

Project Scopes can be incredibly detailed- but not all information is relevant to different parties involved.  For example, on-site facility managers need to know where technicians will be working and when.  Resicom has created one-page, color-coded action plans that can be easily posted within the facility.  This keeps everyone on the same page – literally.

Smart Sheets  Real time updates available online

Updates required hourly, daily or at pre-determined intervals can be easily accessed through web-based smart sheets.

Before and After Photos  Picture worth a thousand words

Technicians equipped with iPhones are able to send detailed before and after photos and video of project completion.  Supplemental information can be directly displayed on photos using geo-tagging and Jing programs